Terms And Conditions | Refund Policy

General Terms

By using this website, you agree to the following terms and conditions. The content on this site is the sole property of Zepeda Learning & Leadership. It is subject to copywriter and trademark law. We use cookies on our site, and you can read our privacy policy here. We use a consent management system compliant with the most stringent consumer privacy laws, such as CCPA in California and GDPR in Europe. Your data is your property, and you can manage how it is used on our site. Use the consent management system that appears on your first visit, which is available to manage at the bottom left of most pages. We appreciate you for choosing Zepeda Learning And Leadership for your training needs.

Purchases and Refund Policy

All purchases are final. We will not offer refunds, but we will exchange the training you purchased for a different training if you email us 48 hr before the purchased training date. Zepeda Learning And Leadership will be referred to as ZLL for the rest of this document.

Online and In-Person Training Events

  1. You are purchasing a ticket to this training, the URL to the Zoom event, and the right to earn a certificate of completion.
  2. Your ticket is the primary product and the sole right of your purchase; you must confirm receipt. The ticket will come to the email address you registered with. If you have trouble finding it, search your inbox for “Your tickets from ZLL.” If the ticket is not in your inbox, try your spam/junk folder.
    1. For events over 36 hours away, if you do not find your ticket after purchase, you must contact us immediately so we can deliver it.
    2. For events less than 36 hours in advance: All tickets purchased are final; no refunds, ticket exchanges, or negotiations. Trainings less than 36 hours away are considered “short notice purchases,” you must confirm receipt of your ticket immediately after purchase and notify us if you are not finding the ticket.
  3. Your right to earn a certificate requires you to attend the entire training session and actively participate using a working camera, microphone, and device to see your trainer and their presentation during the event.
  4. The provided materials of a ZLL training event are subject to trademark and copyright protection. Ticket holders may not use any presented training materials commercially without consent from ZLL and the trainer who provides them. Materials include but are not limited to slides, images, videos, and audio used in the trainer’s presentation. A ticket purchase does not represent ownership or right to these materials.
  5. You may not use ZLL event names, lectures, briefs, programs, files, videos, or any other distributed materials for your own training events, degree programs, or any other teaching purposes, nor may you impersonate or claim to be a part of ZLL.
  6. Any materials provided to you for this training event are not to be distributed, sold, traded, or taught without the consent of ZLL.
  7. Any materials provided to you for this training are not to be distributed, sold, traded, or taught without the consent of ZLL. In the case of encroachment, ZLL will take legal action to the fullest extent of the law and ban you from zepedalearning.org.
  8. Downloading, recording, redistributing, reselling, trading, pirating, reteaching, or allowing others access to this webinar and any of its provided material or any other training event will be treated as and pursued legally as Intellectual Property Theft / Piracy and Copyright Infringement which can amount to fines equivalent to $250,000 per file and up to 5 years in prison.
  9. You may NOT share the same email address as another participant; each participant must register with their own unique email address.
  10. ZLL is not responsible if you miss the training event and is not obligated to provide a refund or credit under any circumstance.
  11. If this event provides a certificate, the name you register with will be the name on your certificate (including upper-case and lower-case letters). We can change it after the fact for a $20 fee.
  12. We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon us posting them. For any material changes to the Terms, we will take reasonable steps to notify you via a banner on the website, email notification, another method, or a combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
  13. If it turns out that a particular provision of these Terms is not enforceable. In that case, this will not affect any other terms. Suppose you do not comply with these Terms, and we do not take immediate action. In that case, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).
  14. We provide the ability to use Oregon FCC scholarships only if you have been given past written consent and are approved to do so. Scholarship attendance is only possible if there are funds for the specific scholarship you are approved for.
  15. By attending our training with a scholarship, you agree that should there be any issues with your scholarship eligibility or completion of payment by the benefactor for classes you attend, you will receive an invoice for any training attended with such discrepancies. Your sole duty is to ensure that your scholarship is current and valid and that scholarship funds exist. We do not foresee this being an issue, and we realize this will significantly inconvenience both of us. Therefore, any invoices issued under these circumstances will be subject to Net 30 terms for payment.
Self Guided Trainings
  1. All purchases are final. We can exchange the training for an alternative training of your liking if you email us within 48 hours of purchasing the training.
  2. All purchases are final. We can exchange the training for an alternative training of your liking if you email us within 48 hours of purchasing the training.
  3. The provided materials, syllabus for ZLL training, and any other material on our website are subject to trademark and copyright protection. You may not use them commercially without consent from ZLL.
  4. You may not use ZLL training names, programs, files, videos, or any other distributed materials for your own training, degree programs, or any other teaching purposes, nor may you impersonate or claim to be a part of ZLL.
  5. Any materials provided to you for this training are not to be distributed, sold, traded, or taught without the consent of ZLL. In the case of encroachment, ZLL will take legal action to the fullest extent of the law and ban you from zepedalearning.org.
  6. All self guided training content is available as long as you have your zepedalearning.org account. Termination of your account terminates your rights to use the distributed content any further. Go to zepedalearning.org/my-account/ to find your training syllabus in your downloads.
  7. Reselling, trading, pirating, reteaching, or allowing others access to this training and any of its provided material or any other training event will be treated and pursued legally as Intellectual Property Theft / Piracy and Copyright Infringement which can amount to fines equivalent to $250,000 per file and up to 5 years in prison.
  8. If this event provides a certificate, then the name you register with will be the name on your certificate (including upper-case and lower-case letters); we can change it after the fact for a $20 fee.
  9. We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon us posting them. For any material changes to the Terms, we will take reasonable steps to notify you via a banner on the website, email notification, another method, or a combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
  10. If it turns out that a particular provision of these Terms is not enforceable. It will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action. In that case, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).
  11. We provide the ability to use Oregon FCC scholarships on our site with written consent that we have received your acceptance letter and issued you a scholarship credential for our site. Scholarship attendance is only possible if there are scholarship funds. Funds are distributed based on the completion of your work and the award of your certificate. Complete your training and submit it by June 15th, 2025, so we can meet the June 30th end date of the scholarship year to deliver you your certificate.
  12. By registering for our training with a scholarship, you agree that should there be any issues with your scholarship eligibility or completion of payment by the benefactor for classes you attend, you will receive an invoice for any training attended with such discrepancies. Your sole duty is to ensure that your scholarship is current and valid and that scholarship funds exist. We do not force this to be an issue, and we realize this will significantly inconvenience both of us. Therefore, any invoices issued under these circumstances will be subject to Net 30 terms for payment.

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Mail

Zepeda Learning And Leadership

P.O Box 4505

Salem, OR, 97302

ZLL COMMUNITY USE POLICY

Individual trainers and organizations are equally eligible to attain a ZLL Community Credential. We refer to both individual trainers and organizations as organizations in this document.

1. By filling out and submitting the following form you are applying for a ZLL Community Organizer credential. Once approved your organization is soley responsible for the accuracy of the information that you post on the ZLL Community Calendar.

2. You acknowledge you have the right to create an organizer page on our site for your organization. And that this page will be the point of contact for any additional information inquiries about your events. An Organization Name, A Contact E-mail Address and a description/biography of your  organization.

3. Zepeda Learning And Leadership will direct any and all requests we get about your events back to your organizer page. And will not be held responsible for any followup communication.

4. By posting to the ZLL Community Calendar you acknowledge that zepeda learning is not responsible for the success of your events, nor are we promoting your events in any way or form outside of posting them on the community calendar.

5. ZLL Community is a new product service of zepedalearning.org and we hold the right to change the use policy as the service matures and adds value to it’s users. Minor changes to the terms may be done without notice. The addition of monetary compensation for using the service will be delivered in writing no fewer than 60 days before such compensation for the service begins.

6. Organizers that sign up before May, 1st 2025 will be guaranteed a years worth of free service regardless of changes in monetary compensation during this 1 year free grace period starting on the day you sign up.