Purchases and Refund Policy

All purchases are final. We will not offer refunds, but we will exchange the training you purchased for a different training if you e-mail us 48 hr before the purchase training date.

Online Trainings

• All purchases are final. We will not offer refunds but will exchange the training for an alternative training of your liking  if you e-mail us 48 hr before the date of the purchased training. If we have to cancel a training we will offer a rescheduled date or a refund promptly.
• The provided materials of a Zepeda Learning & Leadership webinar or any other event are subject to trademark and copyright protection and may not be used commercially without consent from Zepeda Learning & Leadership. This applies to originals and copies of the above-mentioned items and the educator’s work. You are only permitted to adapt, remix, transform, and build upon the provided material and tutorials.
• You may not use Zepeda Learning & Leadership’s event names, lectures, briefs, programs, files, videos, or any other distributed materials for your own education events, trainings, webinars, degree programs, or any other teaching purposes nor may you impersonate or claim to be a part of Zepeda Learning & Leadership.
• Any materials provided to you for this webinar or any other education event are not to be distributed, sold, traded, or taught without the consent of Zepeda Learning & Leadership.
• You may NOT download, record, redistribute, resale, trade, pirate, reteach, or allow others access to this webinar or any other education event unless stated otherwise or legal action will be taken in the fullest extent of the law and you will be banned from all other Zepeda Learning & Leadership education events.
• Downloading, recording, redistributing, reselling, trading, pirating, reteaching, or allowing others access to this webinar and any of its provided material or any other education event will be treated as and pursued legally as Intellectual Property Theft / Piracy and Copyright Infringement which can amount to fines equivalent to $250,000 per file and up to 5 years in prison.
• You may NOT share the same email address as another participant, each participant must register with their own unique email address.
• Zepeda Learning & Leadership is not responsible if you miss the webinar or any other online education event and is not obligated to provide a refund or credit under any circumstance.
• If this event provides a certificate, then the name you register with will be the name on your certificate (including upper-case and lower-case letters), we cannot change it afterwards so make sure to register with your name written as you want it to appear on the certificate.
• We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
• If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).
• We provide the ability to use FCC, Betty Grey and other scholarships only if you have been given past written consent that you are approved to do so. Scholarship attendance is only possible as long as there are scholarship funds for the specific scholarship that you are approved for.
• By attending our trainings with a scholarship you agree that, should there be any issues with your scholarship eligibility or completion of payment by the benefactor for classes that you attend, you will receive an invoice for any trainings attended with such discrepancies. It is your sole duty to ensure that your scholarship is current, valid and that scholarship funds exist. We do not force this being an issue, and realize that this will be of a great inconvenience to both of us, therfore any invoices issued under these circumstances will be issued with Net 30 terms for payment.

In-Person Trainings

• All purchases are final. We will not offer refunds but will exchange the training for an alternative training of your liking  if you e-mail us 48 hr before the date of the purchased training. If we have to cancel a training we will offer a rescheduled date or a refund promptly.
• The provided materials, and tutorials of a Zepeda Learning & Leadership trainings or any other event are subject to trademark and copyright protection and may not be used commercially without consent from Zepeda Learning & Leadership.
• You may not use Zepeda Learning & Leadership’s event names, lectures, briefs, programs, files, videos, or any other distributed materials for your own education events, trainings, webinars, degree programs, or any other teaching purposes nor may you impersonate or claim to be a part of Zepeda Learning & Leadership.
• Any materials provided to you for this training or any other education event are not to be distributed, sold, traded, or taught without the consent of Zepeda Learning & Leadership otherwise legal action will be taken in the fullest extent of the law and you will be banned from all other Zepeda Learning & Leadership education events.
• Downloading, recording, redistributing, reselling, trading, pirating, reteaching, or allowing others access to this training and any of its provided material or any other education event will be treated as and pursued legally as Intellectual Property Theft / Piracy and Copyright Infringement which can amount to fines equivalent to $250,000 per file and up to 5 years in prison.
• If this event provides a certificate, then the name you register with will be the name on your certificate (including-upper case and lower-case letters), we cannot change it afterwards so make sure to register with your name written as you want it to appear on the certificate.
• We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
• If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).
• We provide the ability to use FCC, Betty Grey and other scholarships only if you have been given past written consent that you are approved to do so. Scholarship attendance is only possible as long as there are scholarship funds for the specific scholarship that you are approved for.
• By attending our trainings with a scholarship you agree that, should there be any issues with your scholarship eligibility or completion of payment by the benefactor for classes that you attend, you will receive an invoice for any trainings attended with such discrepancies. It is your sole duty to ensure that your scholarship is current, valid and that scholarship funds exist. We do not force this being an issue, and realize that this will be of a great inconvenience to both of us, therfore any invoices issued under these circumstances will be issued with Net 30 terms for payment.

Self Guided Trainings

• All purchases are final. We will not offer refunds but will exchange the training for an alternative training of your liking  if you e-mail us 48 hr before the date of the purchased training. If we have to cancel a training we will offer a rescheduled date or a refund promptly.
• The provided materials, and tutorials of a Zepeda Learning & Leadership trainings or any other event are subject to trademark and copyright protection and may not be used commercially without consent from Zepeda Learning & Leadership.
• You may not use Zepeda Learning & Leadership’s training names, programs, files, videos, or any other distributed materials for your own education events, trainings, webinars, degree programs, or any other teaching purposes nor may you impersonate or claim to be a part of Zepeda Learning & Leadership.
• Any materials provided to you for this training or any other education event are not to be distributed, sold, traded, or taught without the consent of Zepeda Learning & Leadership otherwise legal action will be taken in the fullest extent of the law and you will be banned from all other Zepeda Learning & Leadership education events.
• All self guided training content is available for as long as you have your zepedalearning.org account. Termination of your account terminates you rights to use the distributed content any further.
• Reselling, trading, pirating, reteaching, or allowing others access to this training and any of its provided material or any other education event will be treated as and pursued legally as Intellectual Property Theft / Piracy and Copyright Infringement which can amount to fines equivalent to $250,000 per file and up to 5 years in prison.
• If this event provides a certificate, then the name you register with will be the name on your certificate (including-upper case and lower-case letters), we cannot change it afterwards so make sure to register with your name written as you want it to appear on the certificate.
• We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
• If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).
• We provide the ability to use FCC, Betty Grey and other scholarships only if you have been given past written consent that you are approved to do so. Scholarship attendance is only possible as long as there are scholarship funds for the specific scholarship that you are approved for.
• By attending our trainings with a scholarship you agree that, should there be any issues with your scholarship eligibility or completion of payment by the benefactor for classes that you attend, you will receive an invoice for any trainings attended with such discrepancies. It is your sole duty to ensure that your scholarship is current, valid and that scholarship funds exist. We do not force this being an issue, and realize that this will be of a great inconvenience to both of us, therfore any invoices issued under these circumstances will be issued with Net 30 terms for payment.