ZEPEDA LEARNING & LEADERSHIP

Log In

Tips & Tricks

Virtual Training Icon
Online Trainings show the Virtual Icon at the top left corner.
Newly Acredited Training
New Trainings show a star on the event page. A blue square near the training title on calendar pages also signifies new trainings.
Classes require active participation. For online trainings you will need a device with a camera, microphone, and speakers to participate.​
Training Icons

November 2024 Newsletter Tips and Tricks

We recently added all certificates to your account.

Certificates will be available with in two weeks of your training completion date, but they are generally there much quicker. Navigate to your my account page to find your Orders and Tickets. You must log in first. Click the button top right in the menu that says Hi! (your first name).

Hi (your first name)

Or use the link at the bottom of any page in the footer. Reference picture below.

That should take you to a page that has a side bar on the left with these options. 

Orders Side Bar
Your tickets

Tickets can be found inside your orders. The ticket can be downloaded as a pdf or added to your apple wallet. Those buttons are highlighted in magenta below. Or search your email for “ZLL Ticket”

Download Certificates

All of your certificates can be accessed through your my account page.

1. If you are already signed in CLICK HERE. Then skip to step 3.

2. If you’re not signed in, then sign in. On your MY Account page on the left sidebar, select Certificates.

3. Click the link under the text Certificate Links.

4. You will be taken to the folder where all of your certificates are filed.

October 2024 Newsletter Tips and Tricks

Add Trainings to your calendar.

 It is very important to log in early to trainings and make sure your camera and microphone are working. Adding your trainings to your calendar is the best practice for keeping track of your meeting links. Logging into classes early shows that you are a professional, organized, and respectful of your fellow attendees time and efforts. There are two easy ways to add events to your calendar.

Multi-Day Trainings

Calendar links will only be for the first day of the training. The date will be in the name of the training but it is still important to add these to your calendar for both dates using one of the two methods below.

1. From Your Ticket Email

Scroll to the bottom of your ticket email and click the correct link for your calendar. You will need to copy the event link into your calendar event when you add it.

2. From the event page.

This is not the best option because the link to the training will not be available. You will still have to find it on your ticket.

Training Names

We are changing the training names to exclude the date at the beginning of them. There was a lot of redundancy on the site with the date showing up on the training name, the ticket name, and the date field on the training page. We kept the date on tickets so that you can easily find them when searching in email or on your receipt. 

Multi-Day Trainings

We did not remove the date from multi day trainings so that you can further differentiate which trainings are multiple days. The training pages also look complete different for multi-day trainings vs one day trainings. 

Add the trainings to your calendar!

This is also another reason why you should add your trainings to your calendar it will only take a moment and will help you keep your links organized for the training you are attending.

Scholarship holders

If you have a family child care Sun Scholarship you can take set two & three trainings free of charge to you. You need to forward your Sun Scholarship email to Faye to get your credentials

Your scholarship email will have the subject line seen below.

SUN:2024-25 OCCD Scholarship “SUN☀️” Approval for Community-Based Training (UID     )

 

Contact Faye

May 2024 Newsletter update

Frequently asked questions

Most of you have probably noticed our FAQ section on our contact page and also at the very bottom of the pages in the footer.

We will be adding soon a new Section for group ticket purchasing for centers purchasing more than 10 tickets at a time for their employees. 

We recently added certificates to your my account page.

Certificates will be available with in two weeks of your training completion date, but they are generally there much quicker. Navigate to your my account page to find your Orders and Tickets. You must log in first. Click the button top right in the menu that says Hi! (your first name).

Hi (your first name)

Or use the link at the bottom of any page in the footer. Reference picture below.

That should take you to a page that has a side bar on the left with these options. 

Orders Side Bar

Your tickets 

Tickets can be found inside your orders. The ticket can be downloaded as a pdf or added to your apple wallet. Those buttons are highlighted in magenta below. Or search your email for “ZLL Ticket.”

Your Certificates

Certificates can be found inside the section titled certificates. The ticket can be downloaded from the folder linked under the heading certificate links. If you get an error that you do not have access please let Faye know.

YES

Your Ticket has a link at the bottom to import the event to your calendar. You can also now add to your calendar from the training page. Click the add to calendar button right above the training description.

On the final checkout screen click the “click here to add your coupon code” that is boxed with a magenta box below.

report issue

Tips and Tricks

View Tips and Tricks

Try a second time before reseting your password. Cookie settings, incognito/private browsers can cause caching issues leading to your first log in attempt being rejected. The second time will almost always work if you are using the correct password and email address.

In Your Ticket Email after completing checkout.
YES

All Purchased tickets are available in the orders section of your account profile. Access your account via the Hi! (your first name) button in the top right of the menu. PRO TIP: Fill in your billing address so that it auto populates in the checkout form when signing up for training.

Hi (your first name)

If you have created  an account you can click on the Hi! (your first name) to get to your account. 

Hi! (your first name)

If you have not created an account do so here.

Create Account

Your downloads can be located in your account profile. Click on the Hi (your first name) button get to your account.  

Hi! (your first name)

If you did not purchase the training yourself.  The download will be in the email of the person who purchased the training or on their account specified above.